This page openly explains what information you provide while using Melbet Global, how it is collected, where it is stored, and who it may be shared with. Read it, understand it, and use our platform with peace of mind.
Our commitment to protecting your data at Melbet Global
Melbet Global never sells your personal data to advertisers or third parties. Your information is used solely to serve you.
All data is protected with 256-bit SSL encryption — the same standard used by banks.
We only collect the information necessary to provide our services. No excessive or unnecessary data is requested.
This page clearly explains how your data is being used. Melbet Global keeps nothing hidden.
If you close your account, you may request that your personal data be deleted. This will be carried out unless a legal obligation requires otherwise.
Melbet Global follows GDPR principles, so even as a user in Bangladesh, your data is protected to international standards.
All connections are encrypted
International Data Protection Standards
Two-Layer Account Protection
Regulated & Audited
Various types of information are collected when you create an account and use our services on Melbet Global. This falls into two categories — information you provide directly, and information collected automatically as you use the platform.
What you provide directly:
Collected automatically:
Your full card number and CVV are never stored on Melbet Global's servers. All payments are processed exclusively through secure, trusted third-party payment gateways.
Melbet Global uses collected data only for specific purposes, and only the information necessary for each purpose is used.
| Purpose | What Data Is Used |
|---|---|
| Account Creation & Management | Name, email, mobile, password |
| Identity Verification (KYC) | NID/passport, date of birth, selfie |
| Payment Processing | Payment number, name, transaction history |
| Fraud Prevention | IP address, device information & login history |
| Customer Service | Name, email, account details |
| Promotional communications (with your consent) | Email address & mobile number |
If you'd prefer not to receive promotional messages, you can turn off notifications in your account settings or let our support team know.
Melbet Global uses multiple layers of security to protect your data. Logging in with a password alone isn't enough — additional verification is required for every sensitive action on your account.
That said, no one can guarantee 100% security on the internet — that's simply the reality. To protect yourself, use a strong password and keep 2FA enabled. If you notice anything unusual on your account, contact support immediately.
Melbet Global uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help the site recognize you on your next visit.
You can manage cookies through your browser settings. However, disabling essential cookies may affect login functionality and security features.
Melbet Global does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
Once the retention period expires, data is securely and permanently deleted. It is not retained in any backup or archive.
As a Melbet Global user, you have several rights regarding your personal data. To exercise any of these rights, please contact our support team.
Requests are typically responded to within 30 days of receipt. In some cases, legal obligations may prevent us from fulfilling certain requests — you will be informed of the reason if so.
Melbet Global's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If a minor is found to have opened an account and this is confirmed, the account will be closed immediately and all collected data will be deleted. If you suspect a minor is using Melbet Global, please contact our support team.
Providing your correct date of birth at registration is mandatory. Opening an account with false information is a violation of our Terms & Conditions.
Melbet Global may update this Privacy Policy from time to time. For significant changes, you will be notified via email or an in-app notification.
The date of any changes is noted at the top of the page. Continued use of the platform after an update constitutes acceptance of the revised policy.
If you have any questions or concerns about our Privacy Policy, please get in touch with Melbet Global. Our support team is always ready to help.
Sharing information online is a matter of trust. When you hand over your name, phone number, and NID to a company, you have every right to know how that data is stored and who it's shared with. Melbet Global takes that responsibility seriously.
Many online platforms in Bangladesh hide their privacy practices behind lengthy English legal text that most users never read or understand. Melbet Global believes its users deserve to know exactly what happens to their data — explained clearly and in plain language.
The most common concern we hear is: is it safe to submit a copy of my NID? Documents submitted through Melbet Global's KYC process are stored on encrypted servers and can only be accessed by our authorised KYC verification team. This information is never shared with third parties — it may only be disclosed to authorities when legally required.
Many users worry about sharing their bKash or Nagad number. At Melbet Global, payment details are used solely to process transactions. Melbet Global cannot independently deduct money from your bKash account — this is a technical impossibility. The payment system is only activated when you initiate a deposit or withdrawal.
Cookies can seem confusing, but all they do is help the site remember you — so you don't have to re-enter your details every time. Melbet Global's analytics cookies don't identify individuals; they're used to understand which features are most used and where issues may arise, so the platform can be improved.
We reference GDPR — the EU's strict data protection law. Even though Melbet Global operates in Bangladesh, we follow this international standard because it offers the strongest protection for our users. This means your rights to data deletion and correction aren't just words on a page — they are fully enforceable.
If you ever notice anything unusual on your account or have concerns about your data security, contact Melbet Global support immediately. You can chat with our team in Bengali via live chat. The team is available 24 hours a day and takes all data protection concerns seriously.